Be suspicious of any message that asks you for sensitive information, or to complete tasks like updating software, or giving remote access via email or text. We will not ask you to redeem points via a link in an email or SMS message. These messages might seem legitimate, and may even show up in the same thread as real messages from us, however, they are not from CommBank.
Each jar can have its own portfolio and investment strategy, tailored to your goals. Sapphire includes a 5% allocated weighting to bitcoin, giving you an easy way to invest in cryptocurrency. The standard investment portfolios range from Conservative to Aggressive. Setup a savings goal in the app to help you reach your targets quicker.
Full details are available on request. For Westpac issued products, conditions, fees and charges apply. Fees and charges best online casinos australia apply and may change. If you’d like to earn interest, you can open a savings account at the same time. This account doesn’t earn interest. Other fees and charges may apply.
If you encounter a suspicious message or email with an urgent call to action, remember to Stop, Check, and Reject. We are aware of several phishing scams reporting to be from ‘AusPost’ requesting you click on a link for an undelivered package or to rearrange delivery. If anyone from CommBank does call you, ask them to identify themselves via the CommBank app using CallerCheck.
- Further details of the list of lounges that cardholders are eligible to visit and the specific conditions applicable to each lounge access (Conditions of Use) may also be accessed in the Terms of Use.
- Once that time is up, your account earns interest at the ongoing rate.
- To qualify, you must be approved and fulfil on the terms of the offer by spending $1,000 or more on eligible transactions each statement period for 3 months from the date of your approval.
- With branches across Australia, Cash Train offers face-to-face support in addition to our online services.
- CommBank urges potential investors to contact any financial institution directly if they are offered any investment product to check whether it is genuine.
We’re aware of a number of email and SMS messages currently circulating that urge customers to call a number included in the email or SMS. While in some instances the link may appear legitimate, we will not send you links to login to our services. Avoid clicking links or sharing personal information if uncertain.
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CommBank Awards can be redeemed through the CommBankapp or NetBank. Upon choosing a product, users are prompted to “Confirm Exchange” and asked to provide their delivery details, which may include email addresses, phone numbers, and physical addresses. Scammers are calling customers and pretending to be from CommBank.
July 2025 – CommBank Awards themed phishing messages
Scammers are using these articles to lure people into completing a survey and/or asking individuals to register themselves for an investment scheme. They all include a link to review a transaction or dispute, and create an urgency to follow it. This is a common tactic used by attackers to create a false sense of urgency in order to make you do something you wouldn’t normally, such as providing your personal information or login credentials. To attract potential victims, the scammers have created fake price-comparison websites, offering to provide investors with information on the best rates for various products.
The fraudulent message informs recipients that their NetBank has been locked, prompting them to click a malicious link within the message to restore access. The message prompts the recipient to follow a malicious link within the SMS in order to restore access. The fraudulent message prompts recipients to follow a link to update their information within 24 hours to avoid their account being locked. The malicious link contains the words “commbank” and “netbank” in order to trick the recipient. The fraudulent message prompts recipients to click on a malicious link within the SMS by informing them that their account is marked as insecure and NetCodes must be returned to confirm safety.
Funds are requested via wire transfer or card transactions on most occasions. The scammers will often say that they have broken their phone and are using a “new” number. A recent trend has spiked where scammers are posing as a relative, usually daughter, son or cousin, of the victim. You can validate the authenticity of any investment product offered by CommonBank by contacting us directly through our official phone numbers, a full list of which is provided on our contact us page. This lures unsuspecting victims into clicking on the ad for more information which then populates another hyperlink that takes the reader to an overseas CFD provider.
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They will supply the potential investor with good quality documents containing details of the proposed investment, which will usually provide a greater return than an equivalent legitimate product in the market. Currently, people who are selling items on Facebook marketplace or gumtree are being targeted by scammers requesting payments to be made to “PayID” to settle fake overpayments, “upgrade” or “unlock” their accounts. We’ll also never ask you to transfer money, download software or get you to login via a link sent through email or SMS. Both business and retail customers are currently receiving calls from scammers (often with UK/British accents) claiming to be Commonwealth Bank staff. Delete the message and contact linkt.com.au (linkt, new tab) directly to check whether the message is legitimate.
The SMS alerts the customer that a new payee was created, prompting users to click on a malicious link in the SMS to cancel the payee. A coronavirus-themed phishing email is currently targeting CommBank customers. This email informs recipients that there have been multiple login attempts on their account with the wrong password entered. A phishing email is currently targeting CommBank customers. It informs the recipient that a payment has been made to a new biller, which can be cancelled by following a malicious link. A fraudulent SMS is in circulation targeting CommBank customers.
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